Returns & Exchanges
At Kalyan Silks, we strive to ensure your ethnic wear shopping experience is seamless; however, if you are not completely satisfied, you can return or exchange eligible items within 7 days of delivery.
Return Process
- 1.Initiate Request
Log into your Kalyan Silks account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
- 2.Pack the Product
Place the unused ethnic garment in its original packaging with all price tags, silk marks, and brand labels intact to ensure a successful quality check.
- 3.Schedule Pickup
Once your request is approved, our logistics partner will arrange a convenient pickup from your delivery address within 48 hours.
- 4.Refund Processing
After the returned item passes our quality inspection, your refund will be credited to your original payment method or issued as store credit within 7-10 business days.
