Frequently Asked Questions
Everything you need to know about shopping for the finest ethnic wear at Kalyan Silks
What types of ethnic wear do you offer?
Kalyan Silks offers a wide range of traditional and contemporary ethnic wear, including Kanchipuram silk sarees, designer lehengas, elegant kurtis, and salwar suits, catering to weddings, festivals, and daily wear.
How do I ensure the saree I order is authentic?
We take pride in our heritage of quality. All our silk sarees come with the Silk Mark certification where applicable, ensuring you receive 100% authentic, high-quality fabric directly from our looms.
Do you offer international shipping?
Yes, we ship our ethnic collections globally. Shipping costs and delivery timelines vary depending on your location and are calculated at the checkout page.
Can I request custom stitching for my blouse or suit?
We offer professional tailoring services for unstitched materials. You can select the 'Custom Stitching' option on the product page and provide your measurements according to our size guide.
What is your return and exchange policy?
We accept returns within 7 days of delivery for items that are in their original condition with tags intact. Please note that customized or stitched items are not eligible for returns.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. For orders within India, we also offer a Cash on Delivery (COD) option.